HCIA Member Organisations


Audika is part of the Demant Group and is one of the global leading retailers within hearing care. A global retail company with a local approach, in Australia it has over 400 hearing care clinics. Over the past 90 years its hearing care experts have restored the joys of hearing to more than 100,000 Australians. HearingLife, AudioClinic, Western Hearing Services and Adelaide Digital Hearing Solutions have recently joined together as Audika to provide personalised hearing care across all of Australia. Its mission is to help more people hear better. Audika does this by continuing to building a world leading, comprehensive hearing health care service in local communities by investing in people, extending services and offering the latest cutting-edge hearing technology.

Bay Audio

Launched in 2007, Bay Audio is one of Australia’s leading providers of hearing devices. It currently has 66 permanent hearing locations located in Queensland, New South Wales, Victoria and the ACT as well as more than 35 visiting sites with more store openings planned. Bay Audio’s success has been built on contemporary products across a diverse range of brands. Through the use of state-of-the-art technology, the help of highly trained clinicians and ongoing updates on services and technology, Bay Audio offer a premium experience for customers. Services that Bay Audio offers include diagnostic hearing tests, online hearing tests, hearing protection and advice, hearing loss treatment and hearing device consultations and evaluations. Bay Audio also offers advice on private and government funding for hearing loss related issues. As an active member of local communities, Bay Audio has a strong sense of corporate and social responsibility to make a difference at every level of people’s lives.


bloom™ hearing specialists are part of WS Audiology – the third largest hearing aid manufacturer globally. The Australian business supports over 250 clinics across Australia, New Zealand and South East Asia and employs over 150 fully qualified and accredited hearing specialists who are dedicated to finding the best possible hearing solutions for all their customers.  At bloom™ hearing specialists we focus on providing the best solution based on thorough assessments and tests – and getting it right the first time. We believe that hearing health is much more than just buying hearing aids. We are here to support our customers on their journey.

Connect Hearing

Connect Hearing’s focus is on innovation – not only innovation in the actual hearing solution, but also importantly in the delivery of care and in its customer service. Connect Hearing was the first, and remains the only, national Australian provider of the revolutionary, new ‘set and forget’ LyricTM hearing aid – the world’s first and only fully invisible, soft, extended wear hearing aid.

Connect Hearing provides services in most major metropolitan and regional locations across Australia with over 120 sites.

Since the Connect Hearing brand was developed and launched in Sydney in 2008, it has spread over the world and is present in every continent with over 2.000 locations. Connect Hearing clients who travel overseas can now experience the same high level of care and support in nearly every country worldwide.

Connect Hearing is part of the global Sonova Group, which sponsors the Hear The World Foundation. Hear The World raises awareness of hearing, especially among younger people and in developing countries via the support of over 90 high profile Ambassadors like Bryan Adams, Elle McPherson, Dionne Warwick, Harry Bellafonte, Josh Groban, Bryan Ferry and Renee Zellweger, to name a few.


“Transforming lives by providing Better Hearing” – sourced from ihear website.

National Hearing Care

National Hearing Care (NHC) is Australia’s leading independent provider of hearing healthcare services with the largest network of branded clinics across Australia and operate in every State and Territory. NHC invests heavily in hearing care across Australia; by expanding its reach and client access and through training and developing audiology students – NHC operates the largest clinical placement program in the country. We are part of the Amplifon Group. Amplifon was founded over 60 years ago in Italy and has grown to become the world’s leading independent hearing services provider. Amplifon operates in over 20 countries with a long-standing reputation for pioneering unique services and protocols and continuously embracing innovative technologies. Amplifon has over 14,000 employees and more than 10,000 clinics world-wide. This provides National Hearing Care with unparalleled scale and expertise.


Neurosensory is independently owned by over 65 of  Australia’s leading Ear, Nose and Throat (ENT)  surgeons,  committed to the highest standards of hearing health care. Neurosensory was established over 35 years ago and has clinics across Queensland, New South Wales, Victoria and Tasmania.

Our ENT surgeons liaise closely with Neurosensory clinicians to ensure every client receives the most comprehensive care. At Neurosensory, thorough testing ensures accurate diagnosis, as part of our commitment to supporting the medical community and delivering the best clinical outcomes for our clients. Neurosensory also offers an extensive range of hearing solutions, including hearing aids, Cochlear, middle ear and bone conduction implants, tinnitus treatments, vestibular physiotherapy, psychology and hearing protection.

Neurosensory is a research partner of the University of Queensland, the National Acoustics Laboratory and a member of the HEARing Co-operative Research Centre (CRC).

Neurosensory’s ongoing evolution is driven by our belief in enriching people’s lives by improving how they interact with the world around them.  We believe our clients, our ENTs and the medical community deserve the highest possible standards in care.  Our mission is to make a positive difference to every client’s life.