The HCIA Mission

HCIA is the Hearing Care Industry Association. Its vision is to serve the Australian community by facilitating the delivery of world-class hearing healthcare to all Australians. HCIA has at the core of its mission its clients and aims to help all Australians who are suffering from hearing loss achieve a better quality of life.

HCIA represents hearing healthcare providers in Australia. Its members fit around 60% of the hearing devices used in Australia.

HCIA aims to better inform policy development; grow awareness of the value of the industry and provide a public voice on hearing related matters. HCIA works closely with government, the public service, the media, other professional bodies, and the public.

HCIA’s member organisations operate independently of each other.

All HCIA members comply with The Privacy Act 1988 which is an Australian law which regulates the handling of personal information about individuals. Any personal information collected by your provider is never shared between HCIA member organisations without each individual client’s explicit consent. From time to time the individual member organisations of HCIA may conduct their own market research by way of surveys to ascertain the impact and prevalence of hearing loss for both individuals and the community at large. This research is not commissioned by HCIA nor are the results shared.