HCIA Member Organisations


National Hearing Care (NHC) is Australia’s leading independent provider of hearing healthcare services with more than 150 permanently staffed clinics throughout metropolitan and regional Australia. NHC invests heavily in hearing care across Australia; by expanding its reach and client access (including a large number of NHC clinics located in regional areas) and through training and developing audiology students – NHC operates the largest clinical placement program in the country.


HearingLife was founded in Adelaide and has provided hearing care services to Australians for over 70 years. It has become one of Australia’s largest private networks of hearing centres. Hearing Life has a network of clinics across Australia and has expanded into the USA and New Zealand. Hearing Life is a network of 58 national retail hearing clinics with an additional 150 approx associated visiting sites (testing hearing and prescribing hearing devices and rehab). HearingLife continues to build on its past history and reputation through professional services, its range of quality hearing solutions and its commitment to helping clients make informed choices about their hearing. Hearing Life has a strong University graduate program and also provides ongoing professional development and training for all of its audiologists and audiometrists and prides itself as being an employer of choice.


Connect Hearing’s focus is on innovation – not only innovation in the actual hearing solution, but also importantly in the delivery of care and in its customer service. Connect Hearing was the first, and remains the only, national Australian provider of the revolutionary, new ‘set and forget’ LyricTM hearing aid – the world’s first and only fully invisible, soft, extended wear hearing aid.

Connect Hearing provides services in most major metropolitan and regional locations across Australia with over 120 sites.

Since the Connect Hearing brand was developed and launched in Sydney in 2008, it has spread over the world and is present in every continent with over 2.000 locations. Connect Hearing clients who travel overseas can now experience the same high level of care and support in nearly every country worldwide.

Connect Hearing is part of the global Sonova Group, which sponsors the Hear The World Foundation. Hear The World raises awareness of hearing, especially among younger people and in developing countries via the support of over 90 high profile Ambassadors like Bryan Adams, Elle McPherson, Dionne Warwick, Harry Bellafonte, Josh Groban, Bryan Ferry and Renee Zellweger, to name a few.


AudioClinic is one of the leading providers of quality hearing healthcare with an extensive clinic network in over 230 locations nationally and is part of the William Demant Group, which is one of the leading hearing healthcare organisations globally. Over the past 45 years its professional and caring team of experts have restored the joys of hearing to over 100,000 Australians. AudioClinic is committed to improving people’s lives and believes in continuous care and support, offering free hearing tests through all its clinics, as a service to local communities across Australia.


Launched in 2007, Bay Audio is one of Australia’s leading providers of hearing devices. It has 35 permanent hearing locations located in Queensland, New South Wales, and Victoria and more than 20 visiting sites. Bay Audio’s success has been built on contemporary products across a diverse range of brands. Through the use of state-of-the-art technology, the help of highly trained clinicians and ongoing updates on services and technology, Bay Audio offer a premium experience for customers. Services that Bay Audio offers include diagnostic hearing tests, online hearing tests, hearing protection and advice, hearing loss treatment and hearing device consultations and evaluations. Bay Audio also offers advice on private and government funding for hearing loss related issues. As an active member of local communities, Bay Audio has a strong sense of corporate and social responsibility to make a difference at every level of people’s lives.


Neurosensory is independently owned by over 60 of  Australia’s leading Ear, Nose and Throat (ENT)  surgeons,  committed to the highest standards of hearing health care. Neurosensory was established over 35 years ago and has clinics across Queensland, New South Wales and Victoria.

Our ENT surgeons liaise closely with Neurosensory clinicians to ensure every client receives the most comprehensive care. At Neurosensory, thorough testing ensures accurate diagnosis, as part of our commitment to supporting the medical community and delivering the best clinical outcomes for our clients. Neurosensory also offers an extensive range of hearing solutions, including hearing aids, Cochlear and Baha implants, tinnitus treatments, vestibular physiotherapy, psychology and hearing protection.

Neurosensory is a research partner of the University of Queensland, and a member of the HEARing Co-operative Research Centre (CRC).

Neurosensory’s ongoing evolution is driven by our belief in enriching people’s lives by improving how they interact with the world around them.  We believe our clients, our ENTs and the medical community deserve the highest possible standards in care.  Our mission is to make a positive difference to every client’s life.